16-11-2016, 11:31 AM
Yes it is a timeout problem - default is 15 seconds - you can edit this value if you edit your environment (before you are connected - so you have to do choose edit in Login dialog) - if you choose "Configure advanced settings" you will be able to set the timeout value to a higher value - I think you are using the database via WAN and so it could be that a transaction will need more than 15 seconds - even if it is from a collegue from US it might block the database for other users...
Regards/Gruss
Oliver
Oliver