ASG 2019 slow and non responsive on Windows 2016 Terminal Server

[adekil]

Can you give me some details for your used environment? File or database mode? How many objects? Huge logs?

I would guess that you are working in file mode - perhaps with not cleared logs that increases the file size. And where the file is stored? Perhaps on a network drive? This would cost a lot of time when writing the file...

First thing - check your logs and delete if not necessary to keep them. Then you could run Data Optimizer to avoid duplicate data - this could also increase performance. And if you use file mode ensure that the file is stored on a local drive.

Thank you for your reply DevOma.

This is indeed File mode and is stored on the local C: drive.
Settings file = 10,259KB

Not sure where the logs would be stored? In settings, logs only Activate error log is ticked.
I am also not sure how to find out how many objects we have.
I also see similar symptoms on my Windows 7 machine but not as severe and the connection settings/object count will be the same