ASG "not responding" every day

[rajdude]

In the past couple of months, these new builds of ASG keep crashing. I have installed updates multiple times but it still crashes.
It simply says "not responding". This happens once a day or two. I use a licensed version of ASG in my work place and this problems wastes a lot of my time.
Is there a stable version I could use?

I am running ASG RD 2019 version 12.0.6342.1 on Windows 10 Enterprise 1809 build 17763.973
It is a newer Dell laptop, has Core i7 +16 GB RAM, NVMe SSD and all other apps run perfectly stable on it.

I have tried ASG on another machine also, slightly older but stable. ASG behaves the same way on it...crashes every day or two.

Thanks for any tips / help in advance!

-Raj