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I'm trying to upgrade my version 2012 to version 2016. I am able to install the software easily enough and establish the database connection. I can see the test connection works fine. However, when I try to login, I receive an error that the connection could not be established. I've verified the connection information is correct. Not sure what I am missing here. Do I need to create a new database then perform an export than import? I was looking for some upgrade instructions and I cannot find any. Any assistance here would be appreciated.
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Hi Brian,
you can't upgrade directly from 2012 to 2016. You have to install 2016 besides 2012 and create a new (clean) dB. Then choose "Environment" in the man-menu and then click on "upgrade of 2012 environment". After choosing the first option ( "choose environment from old config") and the correct config-file the old data will be read into the new dB.
Hope that helps
Best regards,
Michael
best regards,
Michael -- michael.scholz@asg.com --
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That worked like a champ. Thanks
