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Hi
I have ASG rd 2016 and if I have multiple or even 1 session connected to remote servers and my pc reboots because of windows updates or crashes after the reboot when I launch ASG id does not reconnect to my servers that I was connected to before the reboot.
However if I close ASG with all my sessions and reboot or just launch ASG again all my previous disconnected sessions will get reconnected. Am I missing a setting somewhere? My previous versions worked fine reconnecting after an unscheduled reboot while ASG was running?
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Hi,
if you mean that the machine on which ASG-RD runs crashes, then I think nobody can guarantee that the session-status while crashing can be preserved and restored automatically. But we have a builtin routine to do that on a correct shutdown of ASG-RD because then we can save the session information.( "Tools"-"Settings"-"Connections"- "Restore disconnected session on program start" ) That is not possible while crashing. However you can see and restart all recent sessions in the session history. For this you have to enable the history-log in "Tools"-"Settings"-"Logs" : "Activate connection history". I wonder that you had a (older?) version where that "problem" doesn't occur..?
Best regards,
Michael
best regards,
Michael -- michael.scholz@asg.com --
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Yes - when ASG is closed "unexpectedly" like during a restart of your PC or by a system crash the settings will not be saved...
Regards/Gruss
Oliver
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I am sorry but if I have 10 applications running and I click on my computer to restart windows will close all the applications and then restart, this is not a crash, afterwards asg rd should have the ability like my previous versions 2010, 2012 and 2014 to open all the sessions I had before windows shut down to restart due to windows updates or just by me restarting because some app was misbehaving. I am just saying this worked in the past and is now gone. I ask kindly for you to bring that back please.
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One question - do you activate the option that sessions should be automatically disconnect when program is closing?`If not I think you might get a message box that prevents the app to close and save your settings - you can ignore that when you reboot but then the application will be "killed"
Regards/Gruss
Oliver
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It was not, I have enabled it now will see next time I restart.