DropDown Menu disappear from toolbar with User Rights

[SRiegel]

Hello,

in ASG Remote Desktop Versin 2016 9.0.53.12.1  the "Navigation" (world symbol) drop-down menu disappear in the "Administration toolbar" with User rights.
That mean with an admin it works. But with a normal user not.
I tested the software on a Windows 2008 R2 terminal Server as a user with "runas".

Do you have the same behavior?
It seems to be a bug - for me.

Greetings
Sandra

[DevOma]

No I can't reproduce - could you please try for the user without admin rights to execute "Tools=>Reset Layout"

[SRiegel]

No I can't reproduce - could you please try for the user without admin rights to execute "Tools=>Reset Layout"

Hello DevOma,

when i reset the layout, i see the arrow again. But after a click on it, it disappears.
Please see the attachment.

Greetings
Sandra

[DevOma]

The problem seems to occur when no entries are displayed - could you please try to give the users access to some objects and try again?

I will check if I can "redraw" the menu after it opens...

[SRiegel]

Hello Oliver,

any News here?

Regards
Sandra

[Michael Scholz]

Hi Sandra,

I will answer instead of Oliver because he's not available for some days :
I tried to retrace the problem and I could create the same effect if the usergroup has not sufficient rights to "browse" the treeview:

If you right click on the "Connections" item in the navigation tree goto "Security" and make sure that the usergroup the user belongs to has sufficient rights :

If my testuser ( in SecGroup1 ) has the "Standard" rights the pulldown menu is available and working. If I reject the rights the pulldown will dissapear.
Could you check that ?



Best regards,
Michael

Hello Oliver,

any News here?

Regards
Sandra

[SRiegel]

Hi Michael,

i`m not sure we talk about the same thing.

Because it is not a solution to give normal users f.e. EDIT Rights in the whole tree.

But i tested  to  make a new Folder with all "Standard (Public Objects)" rights for my testuser and then click into it and then click on the world symbol.
Nothing changed unfortunaltely.


Regards
Sandra

[Michael Scholz]

Thanks for your fast feedback Sandra !
You're right: givin all rights is a bit too much - but even with just "read" on the public folders the dropdown works ..at least for my installation. But I see the pulldown only if doing a layout-reset "CTRl-F9" after adding the right. Just adding the rights without a following layout reset or restart of the User's client doesnt reflect the change !
But I'm not sure if that is by design or not. I try to get more infos and get back to you !
best regards,
Michael

[Michael Scholz]

Hi again,

we will implement some changes here to hopefully eliminate that effect. Should be implemented in the next patch5 ! Releasedate is unknown so far but we strive to release a new patch every 1-2 months. So shouldn't be that far away ;-)

Best regards,
Michael

[SRiegel]

Ok thanks.

Regards
Sandra