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After we have upgradet to 2018 version from a 2017, our system runs very slowly, when the program is open.
If we close the program, our system will run smoothly.
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Did you check the background operations are not running like "Automatic session polling" in Settings=>Connections? That could cause a lot of traffic in huge environments...
Regards/Gruss
Oliver
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Ok, no background operations running - so I don't know why it affects your system - is only ASGRD running slowly or something else? ASGRD 2018 is based on .NET 4.6.2 instead of 4.5 - but that shouldn't have any influence on the rest of your system
Regards/Gruss
Oliver
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It won't help me to see a slow system - need to find out what it can cause... Any antivirus software running? Or something else on your systems that might affect ASGRD?
Regards/Gruss
Oliver
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Are you running it locally or on Terminal Server or Citrix Server? Because as Remote app you should disable "Extended shortcut availability"
Regards/Gruss
Oliver
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Did you check "Settings=>Application=>Extended shortcut availability"? On Citrix environments you should never enable this because it has high impact on performance (only on Citrix)
Regards/Gruss
Oliver