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ASG RD 2018 expire
#1
Hello, in my company, ASG RD license was imported to database by admin.
Now, there is a user said that his ASG RD 2018 client was expired.
He tried to uninstall ASG RD and reinstall, but still expired.
Is there a way to make his ASG RD 2018 backup to "unexpired" mode, that we can setup a database for him?
Thanks.

   
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#2
Please try renaming or deleting the profile.xml in %UserProfile%\ASG-RemoteDesklop\11.0 - then you should start with the environment manager and you can create a new environment to a new database or connect an existing environment
Regards/Gruss
Oliver
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