assign credentials in database setup

[Morten Knudsen]

                    Vi have setup ASG Remote Desktop in a Database-setup on SQL-server
We have then imported +400 connections into the database using a CSV format, where servers are structured into folder
We then want +15 admins to connect to the database and it works perfectly - and they can see the connections
Then I have the admins create a personal credential with their admin-account in the domain
Then I want the admin to use multi-edit on the top-level of the connections (company name) and assign the personal credential so they can login to all servers
Multiedit applies, but we cannot auto-login to the servers. Only thing that works is right-clik on a server and choose 'Connect as' and choose the credential

/Morten

[DevOma]

If you use MultiEdit I guess you want to update all servers with same credentials - then it would be easier to use the "Inherited" values from the parent folder - that is the default

Please check on the servers if everything is configured rightly - if you have set Personal Creds - you have to choose also to use these Personal Creds - this can also be done with MultiEdit - goto the Credentials category in Properties dialog and choose "Set usage" and choose "Personal" - then press OK for assigning this option to all servers...

[Morten Knudsen]

If you use MultiEdit I guess you want to update all servers with same credentials - then it would be easier to use the "Inherited" values from the parent folder - that is the default

Please check on the servers if everything is configured rightly - if you have set Personal Creds - you have to choose also to use these Personal Creds - this can also be done with MultiEdit - goto the Credentials category in Properties dialog and choose "Set usage" and choose "Personal" - then press OK for assigning this option to all servers...

I have updated the question with 3 attachments. I cannot get this to work with your advice
I don't have the possibility to use Inherited, maybe because it is in database/shared environment
Multiedit in personal mode doesn't add the account

[DevOma]

Screenshot asg4.png seems to be the absolutely correct action to perform

If you go to to a connection object how the credentials are configured after that command? Is it set to Personal when you open the connection? And what is assigned in the credentials field?

And Inherited is always available - in file or database mode - that's the way it should be configured! But Inherited is not available for general categories because it make no sense to inherit the name or destination of an item

[Morten Knudsen]

Screenshot asg4.png seems to be the absolutely correct action to perform

If you go to to a connection object how the credentials are configured after that command? Is it set to Personal when you open the connection? And what is assigned in the credentials field?

And Inherited is always available - in file or database mode - that's the way it should be configured! But Inherited is not available for general categories because it make no sense to inherit the name or destination of an item

it is not possible to set for personal as seen in the attached screenshots. All the connections are shared connections that +15 users can see, and we need to be able to manage it, so we can centrally add/delete servers

[DevOma]

Could it be the problem that you didn't activate the Roles? Go to the root object => Properties and choose on the left side "Roles" - activate Credentials (and others you want to see) - the Roles will also be inherited by default so you should see them on all child objects - and I guess that you can now see the creds you have assigned by MultiEdit?!?

[Morten Knudsen]

Could it be the problem that you didn't activate the Roles? Go to the root object => Properties and choose on the left side "Roles" - activate Credentials (and others you want to see) - the Roles will also be inherited by default so you should see them on all child objects - and I guess that you can now see the creds you have assigned by MultiEdit?!?

Fantastic - it solved my problem !!! Thank you !!