Quick Connect doesn't allow Key Combos on remote machine

[Ook]

Hi,

I'm using ASG RD 2018 Patch 7.1 (v11.0.6169.1); I have noticed that the "Quick Connect" option no longer seems to respect my Quick Connect options to apply Windows key combinations on the remote machine.

1. I press Quick Connect icon (magic wand) and specify a machine (and set it to open in "Tab View")
   
2. I press the "Use full connection properties" button at the bottom of the screen
   
3. I go to RDP > Resources and set "Apply Windows key combinations" to "On the remote computer"
   
4. I then press "Connect" to establish the RDP session
   
5. When I'm in the session, none of the key combinations are applied on the remote machine; instead, they trigger local actions (applies to for example Windows key, ALT+F4, Winkey+E etc)
   

Note that when I connect from my address list, things still work as they should. It just seems to be Quick Connect which is affected.

I only noticed this since my upgrade to Patch 7.1; before that I recall it used to work fine.

Can you look into this one? Thanks! Regards,
Ook

[DevOma]

I just step through the debugger - and the value is set correctly - will do some other tests...

[Ook]

Hi! Did you manage to find anything regarding this issue? Could you reproduce the problem? The newer versions of the application still seem to have this same bug? Thanks for checking!

[DevOma]

We tried again - 2 testers on different machines - but it is working as it should?!?