Cannot change Environment Password.

[u865128]

When i logon and indicate new password i get a prompt to enter and confirm my new password.
Then the login panel show 'Not Responding' and after that the application crashes.
I'm running version : ASG-Remote Desktop 2019 12.0.6261.1

Can someone help me?

See event log:

Log Name: Application
Source: Application Error
Date: 26-Feb-19 10:49:10
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: ASGRD.exe, version: 12.0.6261.1, time stamp: 0x5c7011ee
Faulting module name: clr.dll, version: 4.7.3324.0, time stamp: 0x5c09b96d
Exception code: 0xc00000fd
Fault offset: 0x001a2c2a
Faulting process id: 0x19b0
Faulting application start time: 0x01d4cdb86b64c9ef
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: ccf43de6-5f98-4804-9235-a1a16c9ef588
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-26T09:49:10.294431800Z" />
<EventRecordID>16016</EventRecordID>
<Channel>Application</Channel>
<Computer>blanked out</Computer>
<Security />
</System>
<EventData>
<Data>ASGRD.exe</Data>
<Data>12.0.6261.1</Data>
<Data>5c7011ee</Data>
<Data>clr.dll</Data>
<Data>4.7.3324.0</Data>
<Data>5c09b96d</Data>
<Data>c00000fd</Data>
<Data>001a2c2a</Data>
<Data>19b0</Data>
<Data>01d4cdb86b64c9ef</Data>
<Data>C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe</Data>
<Data>C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll</Data>
<Data>ccf43de6-5f98-4804-9235-a1a16c9ef588</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[DevOma]

How do you use ASGRD? In Database mode or in local file mode? If in file mode - do you use personal password or environment password?

[DevOma]

I can reproduce the issue… we try to fix asap...

[DevOma]

Fixed - need some testing and then we will publish a fixed version...