18-04-2019, 05:29 PM
Hello,
Every time I quit Skype (latest version, Windows 10), or if Skype does an update which closes Skype, my ASG RD 2019 (latest build) crashes. It happened twice this morning, evidently with different DLLs each time.
Any tips on how to fix this would be appreciated.
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 0958D650
Faulting application name: ASGRD.exe, version: 12.0.6279.1, time stamp: 0x5c86fc1a
Faulting module name: ieframe.dll_unloaded, version: 11.0.17134.648, time stamp: 0xd11e3fcd
Exception code: 0xc0000005
Fault offset: 0x005fd650
Faulting process id: 0x22fc
Faulting application start time: 0x01d4f5f59b0e0094
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe
Faulting module path: ieframe.dll
Report Id: 3e4df121-b743-4945-9bfa-9723593236d6
Faulting package full name:
Faulting package-relative application ID:
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 0C92D650
Faulting application name: ASGRD.exe, version: 12.0.6279.1, time stamp: 0x5c86fc1a
Faulting module name: msmpeg2vdec.dll_unloaded, version: 10.0.17134.471, time stamp: 0xa6d7afdd
Exception code: 0xc0000005
Fault offset: 0x001ad650
Faulting process id: 0x5528
Faulting application start time: 0x01d4f3bbab9c5e78
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe
Faulting module path: msmpeg2vdec.dll
Report Id: 3484a4cd-5345-487f-a353-b6d2d5f415ba
Faulting package full name:
Faulting package-relative application ID:
Every time I quit Skype (latest version, Windows 10), or if Skype does an update which closes Skype, my ASG RD 2019 (latest build) crashes. It happened twice this morning, evidently with different DLLs each time.
Any tips on how to fix this would be appreciated.
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 0958D650
Faulting application name: ASGRD.exe, version: 12.0.6279.1, time stamp: 0x5c86fc1a
Faulting module name: ieframe.dll_unloaded, version: 11.0.17134.648, time stamp: 0xd11e3fcd
Exception code: 0xc0000005
Fault offset: 0x005fd650
Faulting process id: 0x22fc
Faulting application start time: 0x01d4f5f59b0e0094
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe
Faulting module path: ieframe.dll
Report Id: 3e4df121-b743-4945-9bfa-9723593236d6
Faulting package full name:
Faulting package-relative application ID:
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 0C92D650
Faulting application name: ASGRD.exe, version: 12.0.6279.1, time stamp: 0x5c86fc1a
Faulting module name: msmpeg2vdec.dll_unloaded, version: 10.0.17134.471, time stamp: 0xa6d7afdd
Exception code: 0xc0000005
Fault offset: 0x001ad650
Faulting process id: 0x5528
Faulting application start time: 0x01d4f3bbab9c5e78
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2019\ASGRD.exe
Faulting module path: msmpeg2vdec.dll
Report Id: 3484a4cd-5345-487f-a353-b6d2d5f415ba
Faulting package full name:
Faulting package-relative application ID: