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Compliance Question - Does ASG RD 2018 Extract Telemetry Data Offsite?
#1
All,
 
We are in the process of introducing ASG Remote Desktop 2018 in to our environment. Compliance is asking a series of questions and I am having a difficult time getting ASG Support / Corporate on engaging on this product. 

The question I am hoping to get an answer on is: 
Through the use of ASG Remote Desktop / VisionApp 2018, does corporate data leave the network or get reported back to ASG (telemetry/log data)?

So far I have reached out to their customer support via phone and their HQ location and been redirected here. Any help would be appreciated. 

Thanks
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#2
Absolute no data is send back or anywhere else to - the only http request is to check for newer versions and that can be deactivated in settings :-)
Regards/Gruss
Oliver
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#3
(08-05-2019, 02:41 PM)DevOma Wrote: Absolute no data is send back or anywhere else to - the only http request is to check for newer versions and that can be deactivated in settings :-)

Appreciate the quick reply! Just to confirm, I know you have an ASG badge under your username, but are you an official representative of ASG Technologies?
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#4
Yes :-) Development lead of ASG-RD :-)
Regards/Gruss
Oliver
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#5
Perfect, appreciate the quick help!
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