15-07-2019, 04:07 PM
We are working on upgrading from ASG RD 2017 to 2019, when I launch ASG 2019 it asks for the new license file. I provide the new license file and it says that it was successfully imported and restarts the application.
It then brings up a window saying the following:
Upgrading your data source
The selected data source must be upgrade to be compatible with the current program version. But your license can't be used for upgrading because the subscription has ended.
The maintenance data range in the license file is 4/1/2019 - 3/31/2020
What course of action do we need to take to upgrade the data source?
It then brings up a window saying the following:
Upgrading your data source
The selected data source must be upgrade to be compatible with the current program version. But your license can't be used for upgrading because the subscription has ended.
The maintenance data range in the license file is 4/1/2019 - 3/31/2020
What course of action do we need to take to upgrade the data source?