Hi all,
we are currently still running ASG 2017, although we bought the upgrades to 2018 (01/2018) and 2019 (01/2019).
Now I thought I'd like to tackle the upgrade, but I can't find the license file.
When I talked to my colleagues, they said the login was broken both in 2018 and in 2019 and they could not download the license file, neither for 2018 nor for 2019 when they came out / where bought.
Now my question is: Where do I find the license file?
And can I just upgrade from 2017 to 2019 or do I need steps inbetween?
Best regards,
Thomas Zimmermann
we are currently still running ASG 2017, although we bought the upgrades to 2018 (01/2018) and 2019 (01/2019).
Now I thought I'd like to tackle the upgrade, but I can't find the license file.
When I talked to my colleagues, they said the login was broken both in 2018 and in 2019 and they could not download the license file, neither for 2018 nor for 2019 when they came out / where bought.
Now my question is: Where do I find the license file?
And can I just upgrade from 2017 to 2019 or do I need steps inbetween?
Best regards,
Thomas Zimmermann