An unhandled error occured in the application when i right click the connection

[deweylim]

Hi,

I am using a X64 ASG version and getting an "An unhandled error occured in the application. You should restart the application to prevent further problems." when i try to right click a connection when signing in as a non administrative user.

I works fine when login using an administrative account and it also work fine on a 2018 x86 version (same DB) installed on a windows 2008 server.

These are the error logs.

Unhandled Exception
An unhandled error occured in the application. You should restart the application to prevent further problems.
Object reference not set to an instance of an object.

---------------------------

  at CloudAdminCommon.PlugInBase.BuildConnectAsMenu(ButtonItem startButtonItem, IBaseItem startBaseItem, Boolean createNoneItem, Boolean createCustomItem, Boolean createBrowseItem, Boolean createLastUsedItem, Boolean forConnections)
  at CloudAdminCommon.PlugInBase.GetPlugInNodeTypeExtensionMenus(IBaseItem item, IBaseItem favItem)
  at CloudAdminCommon.Access.PlugInAccessor.GetExtensionMenuItemsForNode(IBaseItem item, Control sourceControl, IBaseItem favItem)
  at CloudAdminConsole.MainForm.buttonItemStandardEdit_PopupOpen(Object sender, PopupOpenEventArgs e)
  at DevComponents.DotNetBar.PopupItem.OnPopupOpen(PopupOpenEventArgs e)
  at DevComponents.DotNetBar.PopupItem.PopupMenu(Int32 x, Int32 y, Boolean verifyScreenPosition)
  at DevComponents.DotNetBar.PopupItem.Popup(Point p)
  at DevComponents.DotNetBar.ContextMenuBar.ᡃ(Object ط, MouseEventArgs ظ)
  at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e)
  at DevComponents.AdvTree.AdvTree.OnMouseUp(MouseEventArgs e)
  at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
  at System.Windows.Forms.Control.WndProc(Message& m)
  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any idea what i can check?

[DevOma]

I can remember this issue - and I think it should be fixed for a while - which version do you use???

[deweylim]

I can remember this issue - and I think it should be fixed for a while - which version do you use???

Hi,

2019 X64 - 12.0.6342.1

[DevOma]

Please check if the "normal user account" has permissions for Credentials? I will try to check this...

[deweylim]

Please check if the "normal user account" has permissions for Credentials? I will try to check this...

Hi,

These are the only permission for the normal account. I have the same setting in both the 2018 and 2019 version. 2018 is fine though.

[DevOma]

These are the permissions of the connection/folder - but what about credentials? Can the user see Credentials in Navigation? Only the Root item - nothing - or all?!?

[deweylim]

These are the permissions of the connection/folder - but what about credentials? Can the user see Credentials in Navigation? Only the Root item - nothing - or all?!?

I only see favorites and connections folder at the navigation.

[DevOma]

Ok that seems to be the reason for the error - will check this - try to activate in "Settings=>Permissions" at least the option "Show root items"

[deweylim]

Ok that seems to be the reason for the error - will check this - try to activate in "Settings=>Permissions" at least the option "Show root items"

brillant! It worked. Thank you so much for your help.