24-03-2020, 06:14 PM
I'm having the same issue as SBooth. The 32-bit version of v2020 crashes on launch with the following two errors in the Windows Application Log:
Source: Application Error
Faulting application name: ASGRD.exe, version: 13.0.6625.1, time stamp: 0x5e4fc7c8
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1098, time stamp: 0xe934af74
Exception code: 0xe0434352
Fault offset: 0x00121a62
Faulting process id: 0x2690
Faulting application start time: 0x01d601f65027a0a7
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2020\ASGRD.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 52d9504f-bf4f-48b9-a921-fbaffba3e699
Faulting package full name:
Faulting package-relative application ID:
===============
Source: .NET Runtime
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Security.SecurityException
Exception Info: System.IO.FileLoadException
===============
And while I can get the 64-bit version to launch without crashing, I cannot authenticate to anything as the RSA client logon dialog box is triggered instead of the normal RDP client logon prompt.
Source: Application Error
Faulting application name: ASGRD.exe, version: 13.0.6625.1, time stamp: 0x5e4fc7c8
Faulting module name: KERNELBASE.dll, version: 10.0.17763.1098, time stamp: 0xe934af74
Exception code: 0xe0434352
Fault offset: 0x00121a62
Faulting process id: 0x2690
Faulting application start time: 0x01d601f65027a0a7
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2020\ASGRD.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 52d9504f-bf4f-48b9-a921-fbaffba3e699
Faulting package full name:
Faulting package-relative application ID:
===============
Source: .NET Runtime
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Security.SecurityException
Exception Info: System.IO.FileLoadException
===============
And while I can get the 64-bit version to launch without crashing, I cannot authenticate to anything as the RSA client logon dialog box is triggered instead of the normal RDP client logon prompt.