(Not Responding) Error

[Pluto]

I have been experiencing where ASG-RemoteDesktop 2020 will Crash and hang.  At the top of the title bar it says (Not Responding).  I do not know how to trouble shoot what is causing this to lockup.  I have reviewed the Windows Event logs but can not find any detail as to the cause.  I a have had this problem with the last 2 updates that have come out.  I am running version   13.0.6667.1.  All I can do is do a task kill on the application. It is happening more frequent now.  I am on windows 10 1903 Build 18362.720.  What other trouble shooting steps can I do to troubleshoot this issue with the product.  I am not using the SQL database. 32 bit version.  I believe this all may have started after the upgrade from 2019 to 2020 I did 2 months ago.

[DevOma]

First, you should really try to use 64bit version - more stable, more memory to consume, ... - then it depends which components (protocols) you are using - and how many at the same time?!? If you are using HTML which browser types are you running inside ASGRD?!?