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I accidentally right clicked open all at the top of one of our root folders with MANY web and RDP connections.
After a bit ASG crashed and when I went to re-open ASG it tried to re-open all the windows again since I have the box checked to re-open active windows.
I have tried to re-open many times with no luck.
I am running the current version in DB mode.
What are my options?
Thanks
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You can try to run
ASGRD.EXE /resetlayout
If this does not help I will give you an SQL statement to reset your layout...
Regards/Gruss
Oliver
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Will you be able to provide the SQL statement to reset the layout?
Or maybe a SQL statement to uncheck the selection to 'Restore disconnected session on program start without prompt' and check the box 'show list of connections before restore on start up'.
That would allow me to record which servers I may have open connections on to close them.
What are your thoughts?
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Thank you for the fix but it didn't work.
I tried both ASGRD.EXE /resetlayout and normal but it didn't work.
This time it either crashes while trying to open or gives an error, "An error occured on executing an sql statement, PropertiesSet"
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I tried the fix but it didn't work, all the tabs still tried to open.
I created a test account and only opened one tab closed the application and then re-opened the application.
The tab opened as expected.
I then opened using ASGRD.EXE /resetlayout and the tab still opened.
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Ok - don't understand why - just tested it before but then you have to use SQL
First goto table "Users" in your database and search the entry for your username / domain - then copy the UserId for the next sql statement (replace ***YOUR-ID*** with the UserId)
SELECT * FROM ItemProperties WHERE ItemId = '1BF121C1-EFC4-4851-9407-D652D3B7C5BF' and RolePropertyId = 'AE7C7018-9DE0-4861-B53C-6D7B8AD8836F' and UserId = '***YOUR-ID***'
DELETE FROM ItemProperties WHERE ItemId = '1BF121C1-EFC4-4851-9407-D652D3B7C5BF' and RolePropertyId = 'AE7C7018-9DE0-4861-B53C-6D7B8AD8836F' and UserId = '***YOUR-ID***'
You can first execute the SELECT statement - result should be one row - then you can execute the DELETE statement - should remove your personal layout settings!
Regards/Gruss
Oliver
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That worked thank you.
I have changed my personal values to Show list of connections before restore on startup so that this doesn't happen again.
Too bad we couldn't have done that trough SQL, then I would know what servers I am still logged into.
Again thank you for all of the assistance.
Cheers.
