10-06-2020, 10:34 AM
Hi,
we keep seeing the client application hanging now and again, it sorts itself out after a while but this is starting to get a bit annoying
If we do some changes to our connection structure or just connect to something the client applications randomly hangs, it can take 1-2 minutes before we get an error message.
Usually we get a 'PropertiesSet' error dialogue (I'll paste a screencap when I see it next time).
My initial suspicion is that since we're running the database on a server that is not in the same network as our workstations and we're working mostly from home, this might be in part responsible for this issue. But it's been like this for quite a while.
It almost looks like we loose connection to the database for some reason. I cannot find any errors on the database servers though.
Any ideas on how to improve the reliability around this ? We're running ASG 2018 - 11.0.6104.1 at the moment.
Thanks!
we keep seeing the client application hanging now and again, it sorts itself out after a while but this is starting to get a bit annoying
If we do some changes to our connection structure or just connect to something the client applications randomly hangs, it can take 1-2 minutes before we get an error message.
Usually we get a 'PropertiesSet' error dialogue (I'll paste a screencap when I see it next time).
My initial suspicion is that since we're running the database on a server that is not in the same network as our workstations and we're working mostly from home, this might be in part responsible for this issue. But it's been like this for quite a while.
It almost looks like we loose connection to the database for some reason. I cannot find any errors on the database servers though.
Any ideas on how to improve the reliability around this ? We're running ASG 2018 - 11.0.6104.1 at the moment.
Thanks!
