HTTP/S Connection (Chromium) Crashes ASRD 2020.2

[sstocke-lci]

Hello

I'm having an issue with the latest version of ASGRD 2020 (13.0.6721.1).  I don't know if it happens in previous versions as I have not tried setting this up before.

I have several HTTP/S connections configured.  When using the Chromium browswerControl, it crashes ASGRD.  When using Firefox/Gecko, I often just get a blank, black window where the browser should be.  So this leaves me with IE, which is not ideal for most of the connections.  Has anyone seen this before or have any ideas how to fix or work around the problem?

This happens whether I have 'none' or 'forms' authentication.  I have tried deleting and re-creating the connection.

Environment is a Win 2012R2 terminal server (Citrix) with SQL DB hosted on another server.

Thanks
Steve

Error details:
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: ASGRD.exe
  Problem Signature 02: 13.0.6721.1
  Problem Signature 03: 5ecd93e8
  Problem Signature 04: System.Windows.Forms
  Problem Signature 05: 4.8.4150.0
  Problem Signature 06: 5e176e69
  Problem Signature 07: 5721
  Problem Signature 08: 3e
  Problem Signature 09: System.ArgumentException
  OS Version: 6.3.9600.2.0.0.16.7
  Locale ID: 2057
  Additional Information 1: b031
  Additional Information 2: b031c6a57354fd31f310ae2717145d33
  Additional Information 3: 445d
  Additional Information 4: 445da309d7a87ad0db2c5582fcc53a7b

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

[DevOma]

Ensure that you have installed the Visual C++ 2015 Restributable

https://www.microsoft.com/de-de/download...x?id=48145

That should solve your problem

[sstocke-lci]

Ensure that you have installed the Visual C++ 2015 Restributable

https://www.microsoft.com/de-de/download...x?id=48145

That should solve your problem

Thank you for the prompt response.  On this terminal server we already have the VC++ 2015-2019 redistributable (both x86 and x64).  I asked for these to be updated to the latest version and they are now at version 14.26.28720.3.  Unfortunately, the problem still occurs.

Is there anything else I can try?

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: ASGRD.exe
  Problem Signature 02: 13.0.6721.1
  Problem Signature 03: 5ecd93e8
  Problem Signature 04: System.Windows.Forms
  Problem Signature 05: 4.8.4150.0
  Problem Signature 06: 5e176e69
  Problem Signature 07: 5721
  Problem Signature 08: 3e
  Problem Signature 09: System.ArgumentException
  OS Version: 6.3.9600.2.0.0.16.7
  Locale ID: 2057
  Additional Information 1: b031
  Additional Information 2: b031c6a57354fd31f310ae2717145d33
  Additional Information 3: 445d
  Additional Information 4: 445da309d7a87ad0db2c5582fcc53a7b

Read our privacy statement online:
  http[:]//go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

[sstocke-lci]

Here's some additional information from the application log on the terminal server which may help:

Log Name:      Application
Source:        .NET Runtime
Date:          17/06/2020 14:14:13
Event ID:      1026
Task Category: None
Level:        Error
Keywords:      Classic
User:          N/A
Computer:      [redacted]
Description:
Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
  at System.Windows.Forms.Control+ControlCollection.Add(System.Windows.Forms.Control)
  at System.Windows.Forms.ToolStripControlHost.SyncControlParent()
  at System.Windows.Forms.ToolStripControlHost.OnParentChanged(System.Windows.Forms.ToolStrip, System.Windows.Forms.ToolStrip)
  at System.Windows.Forms.ToolStripItem.set_ParentInternal(System.Windows.Forms.ToolStrip)
  at System.Windows.Forms.ToolStripSplitStackLayout.LayoutHorizontal()
  at System.Windows.Forms.ToolStripSplitStackLayout.LayoutCore(System.Windows.Forms.Layout.IArrangedElement, System.Windows.Forms.LayoutEventArgs)
  at System.Windows.Forms.Layout.LayoutEngine.Layout(System.Object, System.Windows.Forms.LayoutEventArgs)
  at System.Windows.Forms.Control.OnLayout(System.Windows.Forms.LayoutEventArgs)
  at System.Windows.Forms.ToolStrip.OnLayout(System.Windows.Forms.LayoutEventArgs)
  at System.Windows.Forms.Control.PerformLayout(System.Windows.Forms.LayoutEventArgs)
  at System.Windows.Forms.ToolStripItem.InvalidateItemLayout(System.String, Boolean)
  at System.Windows.Forms.ToolStripItem.set_ImageIndex(Int32)
  at System.Windows.Forms.ToolStripItem.set_Image(System.Drawing.Image)
  at CloudAdminUI.DockControls.ConnectionControl.TogglePropertiesAddConnectionButton()
  at CloudAdminUI.DockControls.ConnectionControl.clientCtrl_OnConnected()
  at PlugInHttp.Controls.HttpClientControl.DocumentCompleted(System.String)
  at PlugInHttp.Controls.CustomChromiumControl.OnBrowserAddressChanged(System.Object, CefSharp.AddressChangedEventArgs)
  at CefSharp.WinForms.ChromiumWebBrowser.CefSharp.Internals.IWebBrowserInternal.SetAddress(CefSharp.AddressChangedEventArgs)
  at <Module>.CefSharp.Internals.ClientAdapter.OnAddressChange(CefSharp.Internals.ClientAdapter*, scoped_refptr<CefBrowser>*, scoped_refptr<CefFrame>*, CefStringBase<CefStringTraitsUTF16>*)

And

Log Name:      Application
Source:        Application Error
Date:          17/06/2020 14:14:13
Event ID:      1000
Task Category: (100)
Level:        Error
Keywords:      Classic
User:          N/A
Computer:      [redacted]
Description:
Faulting application name: ASGRD.exe, version: 13.0.6721.1, time stamp: 0x5ecd93e8
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19671, time stamp: 0x5e673d0b
Exception code: 0xe0434352
Fault offset: 0x00000000000088dc
Faulting process id: 0x358c
Faulting application start time: 0x01d644a8f66de91a
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2020\ASGRD.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 7012b560-b09c-11ea-8181-00155d013202
Faulting package full name:
Faulting package-relative application ID:

[DevOma]

Did you try to use 64bit application? Same effect? Did you run Components Check? What results are displayed in HTTP/S?