Any version of ASG "Not Responding on Startup"

[RCT_ITSupport]

Ref: https://www.forum.asg-rd.com/showthread....0#pid52820

Getting a not responding with any version of ASG incl 2020 P4 upon first time launch, tested on two other machines fine and the one that has the problem is brand new?

Thanks

[martinrjl]

Ref: https://www.forum.asg-rd.com/showthread....0#pid52820

Getting a not responding with any version of ASG incl 2020 P4 upon first time launch, tested on two other machines fine and the one that has the problem is brand new?

Thanks

I have the same problem or similar.
Mostly when i run ASG on Citrix as a Published App. But some times on local install aswell (not that common)

common situations when (Not Responding) appears.
on startup
on new RDP Connection

100% situations when (Not Responding) appears.
when logging out from a windows server (connected via RDP)
when dissconnecting a RDP session
using the reconnect button in a RDP session

[DevOma]

Seems all related to the ActiveX of mstsc (RDP) - but as there are no errors thrown if the app go to "Not responsing" it is nearly impossible to analyze why that happens

We are currently implementing FreeRDP as alternative to standard MS RDP - but at the moment I don't know how to help on that issue

[martinrjl]

Seems all related to the ActiveX of mstsc (RDP) - but as there are no errors thrown if the app go to "Not responsing" it is nearly impossible to analyze why that happens

We are currently implementing FreeRDP as alternative to standard MS RDP - but at the moment I don't know how to help on that issue

OK, to bad.. If i find any errors i will post them here.

Will freeRDP be in the next release?
Why are you implementing FreeRDP? is it better in som ways?

[DevOma]

Planned for the next main release (Q1/2021) - we hope it is more stable than MS RDP