Connection could not be established - for some users

[Achim.Z.]

Hello

I have a supplier that has access to ASG with his account.

When we test access to ASG from my computer it works correct.
After that we testet from his computer and got the error

"Connection could not be established"

When we tested from his computer with my account i also got this error.

First we thought, that is was caused by his computer, but we tried

Has someone an idea?

I am confused

regards
Achim

[DevOma]

Sounds like you can not make a connection to the database server - perhaps any firewall settings? The message can only occur if the database server can't be connected - so check how you connect the database (like integrated security) - then you have to allow the windows user to work on the database - it has nothing to do with permission access inside ASGRD

[Achim.Z.]

Hello Oliver

yes! you are right!
I am so blind!!!

I tested it with sql-admin account

thx Achim