09-03-2021, 02:15 PM
Hi,
We are currently working with ASG Remote Desktop 2018 (11.0.6169.1) based on MS SQL 2012.
About 100 people are working on the system, some with a "pure" local installation, some with a local installation maintained via MS SCCM, some work via Citrix. Yes, updating will be a drama...
Finally, Management has decided to renew the license to update to a new version. The question is: Which one? If I read the release notes correctly, there are no "breaking" changes from 2018 to 2020.
-> Can you confirm that no "big bang" update is required? Can the old (11.0.6169.1) and new (13.0.6985.1) version run in parallel, at least for a limited time (several days until all clients have been updated)?
-> What about the announced Major Relase in Q2? I read about major UI changes, but will there be significant database changes that prevent a smooth migration?
Thanks alot!
--kay
We are currently working with ASG Remote Desktop 2018 (11.0.6169.1) based on MS SQL 2012.
About 100 people are working on the system, some with a "pure" local installation, some with a local installation maintained via MS SCCM, some work via Citrix. Yes, updating will be a drama...

Finally, Management has decided to renew the license to update to a new version. The question is: Which one? If I read the release notes correctly, there are no "breaking" changes from 2018 to 2020.
-> Can you confirm that no "big bang" update is required? Can the old (11.0.6169.1) and new (13.0.6985.1) version run in parallel, at least for a limited time (several days until all clients have been updated)?
-> What about the announced Major Relase in Q2? I read about major UI changes, but will there be significant database changes that prevent a smooth migration?
Thanks alot!
--kay