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Hello,
We are using ASG RemoteDesktop 2020 for our business.
We have a problem that ASG freezes and closes by opening a HTTP connection.
When we open first a RDP connection and besides the HTTP connection there's no problem.
Does anyone know the solution for this?
Kind Regards,
Rick
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We support different browser controls - in latest version (2023) we have split the browser controls into different plugins - we know about some problems using the Chromium control - now user can decide to disable HTTP-Plugins.
For version 2020 I can just say that you can try to use different browser controls and test if that helps - but all will be loaded and can cause some side effects
Regards/Gruss
Oliver
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18-05-2023, 10:15 AM
(This post was last modified: 18-05-2023, 10:17 AM by BransonLutz.)
Update ASG RemoteDesktop: Make sure that you have the latest version of the program installed. The developers may have released patches or updates that solve the problem you are experiencing. Check the official ASG website or the program's support for the latest versions and updates.
Check program settings: Check your ASG RemoteDesktop settings, especially those related to HTTP connections. Make sure you have the correct proxies, ports, and other settings that can affect the installation of HTTP connections. Make adjustments if necessary.
Check for conflicts with other programs: Sometimes conflicts between programs can cause freezes and problems establishing connections. Check for other programs that might conflict with ASG RemoteDesktop. They might be using the same ports or resources. Try temporarily disabling or turning off other programs and see if it affects ASG's performance.
Contact support: If you're still experiencing the problem, it's best to contact ASG RemoteDesktop technical support. They will be able to provide you with specialized help based on your specific situation. Provide them with all the necessary details and a description of the problem so that they can give you the most accurate solution.
