Assistance Needed with Rocket Remote Desktop Connection Timeout

[movone8084]

Hello everyone,
I’m currently using Rocket Remote Desktop for a project, and I’ve been experiencing frequent connection timeouts during extended sessions. The disconnections occur after about 20-30 minutes, even when there’s active input on the client side.
I’ve already checked my network stability and ensured that the idle timeout settings on the server are configured to allow longer sessions. However, the issue persists, and I’m not sure if there’s a setting I might have missed or if this could be related to a specific version of the software.
Has anyone encountered a similar issue, or does anyone have suggestions on how to troubleshoot or resolve this? Any advice would be greatly appreciated!
Thank you in advance for your help!

[DevOma]

You should try to use mstsc.exe - do you run into the same issue? We are also using mstscax control - I don't think that is it related to the application - it should be some setting in your environment that causes the disconnect