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Pleasant password Manager not worling after update to 2026
#1
I cannot retrieve passwords from pleasant password manager after update from 2025 to 2026 
Server settings are fine - as they were on 2025 but i get this Error: 

Reading data from 'Pleasant Password Server' failed
Object reference not set to an instance of an object

when i try to syncronize Now


Another thing that does now work anymore is the option to Expand/Collapse ->  Collapse All  in the connections tree. this does nothing.
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#2
ok, We will check this today
Thank You,
Pavan
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#3
Hi,

If we enable Allow Self-Signed Certs in Tools > Settings > Pleasant Password server. This will work else i can see the same error.

We will fix it
Thank You,
Pavan
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#4
that did it - thank you,
what about the collapse all that does not work ?
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#5
I can see these options are not working ,we will check why and fix it. Thanks for reporting
Thank You,
Pavan
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#6
(22-06-2026, 08:49 AM)pavankumarc Wrote: Hi,

If we enable Allow Self-Signed Certs in Tools > Settings > Pleasant Password server. This will work else i can see the same error.

We will fix it

Sadly this did not fix the problem . I still get "Credentials could not be retrieved - plugin reported an error." when i try to connect with a pleasant credential
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#7
Can you share stack trace from error logs
Thank You,
Pavan
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#8
(24-06-2026, 10:00 AM)pavankumarc Wrote: Can you share stack trace from error logs

how do i get that ?
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#9
Go Adminstration> logs > Error logs
Thank You,
Pavan
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#10
the error logs only says "Credentials could not be retrieved - plugin reported an error." - there is no stack trace.
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#11
ok, We will check this again
Thank You,
Pavan
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#12
https://rrddownloads.rocketsoftware.com/..._Setup.zip
Regards/Gruss
Oliver
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#13
we will test.. thank you
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#14
Pleasant password manager works now -

option to Expand/Collapse -> Collapse All in the connections tree. this does nothing. Still
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#15
Yes - strange behavior - if you customize your toolbar and move these "collapse expand" buttons there - it is working - we are checking again why it is not working in menu
Regards/Gruss
Oliver
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#16
Expand/Collapse is working in Patch2
Regards/Gruss
Oliver
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