Connection History Not Showing

[SBooth]

Ever since upgrading to Version 2026, Administration > Logs > Connection History doesn't return any data.  Its just a blank screen.  The Logs table in the database has data and I can see the query it is executing in SQL to retrieve it but its not returning results.  Any ideas?

[pavankumarc]

Hi,

Sorry, we couldn't reproduce the issue. Is this issue occurring only for you, or are other users experiencing it as well? Can you share screenshot of Tools > Settings > Logs > Activate connection history

[DevOma]

Do you see any errors in ErrorLog regarding this issue? If so please post details...

[SBooth]

Hi,

Sorry, we couldn't reproduce the issue. Is this issue occurring only for you, or are other users experiencing it as well? Can you share screenshot of Tools > Settings > Logs > Activate connection history

Other users are experiencing this issue as well.  Screenshot attached.

[SBooth]

Do you see any errors in ErrorLog regarding this issue? If so please post details...

I don't see any errors in Error Log regarding this issue.

[pavankumarc]

Hi,

How are you starting the RRD app, Check if you are using any command line parameters in shortcut ? Using /readonly command line parameter can disable adding logs into history.

Also Do you have connections configured with credentials or is it configured as None ?

[SBooth]

Hi,

How are you starting the RRD app, Check if you are using any command line parameters in shortcut ? Using /readonly command line parameter can disable adding logs into history.

Also Do you have connections configured with credentials or is it configured as None ?

Hello. I am not starting the app in any special way that I know of.  Just using the icon it places on install.

All connections are configured as none.

[pavankumarc]

ok, can you add some credentials and test ? If that is the reason , Was it working in older patch without credentials assigned and connection history works ?

[SBooth]

ok, can you add some credentials and test ? If that is the reason , Was it working in older patch without credentials assigned and connection history works ?

We've never added credentials.  Previous versions worked fine.

[pavankumarc]

Thanks we will fix it

[SBooth]

Thanks we will fix it

Thank you

[DevOma]

We found and fixed the bug - if no credentials were assigned to a connection it did not log any data

Do you need Preview Version to fix the bug?

[SBooth]

We found and fixed the bug - if no credentials were assigned to a connection it did not log any data

Do you need Preview Version to fix the bug?

Great news!  Thank you!

I don't think I need preview version.  Can wait until you release it.

[SBooth]

Hello, is there an ETA when new version will be released with this fix?

[pavankumarc]

New patch will be released in this week.

[SBooth]

New patch will be released in this week.

Thank you!

[Arturas]

Hello, I'm on patch4 and still have an issue with no history on quick connect. Anything needs to be done on the application itself?

[DevOma]

Can you give us some details? I deleted all logs - do QuickConnect via RDP or HTTP and I can see the entries in History after connect

[Arturas]

We do use RDP. connection history is there in the log but not in drop down

[DevOma]

Which drop down???