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RRDM 2026 Patch 3, Azure SQL auth issue
#1
Hi,

After upgrading to 2026 Patch 3, I have issues connecting to configuration DB in Azure SQL

Error I get: 
Code:
Rocket Remote Desktop 2026 Failed to authenticate the user  in Active Directory (Authentication=ActiveDirectoryInteractive). Error code 0xwindow_handle_required Failed to acquire access token for ActiveDirectoryInteractive: A window handle must be configured. See https://aka.ms/msal-net-wam#parent-window-handles   at CloudAdminDataAccess.SqlDataAccessor.get_GlobalSettingsBaseItem()   at CloudAdminCommon.Access.DataAccessor.get_GlobalSettingsBaseItem()   at CloudAdminCommon.Access.ConfigDataAccessor.get_EntraIdSettings()   at CloudAdminCommon.User.UserLogin.Login(Control parent, EnvironmentProtectionTypes protection, String username, String password, Boolean integrated, EnvironmentProtectionTypes logonMethod, String domainname, DsDomainTrust selectedDomain, List`1 domainList, Boolean changePassword)   at CloudAdminUI.Dialogs.LoginDialog.simpleButtonLogin_Click(Object sender, EventArgs e)
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#2
Patch4 is on the way

https://rrddownloads.rocketsoftware.com/..._Setup.zip

In this Beta version it should be already fixed
Regards/Gruss
Oliver
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#3
Just tested Patch 4. Works well.
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#4
(28-08-2026, 08:46 AM)DevOma Wrote: Patch4 is on the way

https://rrddownloads.rocketsoftware.com/..._Setup.zip

In this Beta version it should be already fixed
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#5
Tried Patch for AZURE and it failed. Client ID?
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#6
What have you configured and what is the error message?
Regards/Gruss
Oliver
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#7
Hi all 

I am using login to Microsoft AD (not azure) and connection to remote MSSQL database 
on patch2 it was working OK when I updated to patch4 I am getting used account has no permissions to start the program ( like in attachments) 

strange is that I will use connect in offline mode .. .than app is started and right after start I hit "reconnect from offline" and it is working without issue


Attached Files Thumbnail(s)
       
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#8
We are checking this issue
Regards/Gruss
Oliver
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#9
Please try with latest Beta version

https://rrddownloads.rocketsoftware.com/..._Setup.zip
Regards/Gruss
Oliver
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#10
Hi

login working again, thanks Smile

are there changes in connection of Delinea Secret Server ? first tests failed with (we still need to do some additional testing, but we need more time) :

Logon failed - One or more errors occurred. (The HTTP status code of the response was not expected (500).

Status: 500
Response:
)



Response was null which was not expected.

Status: 500
Response:


Credentials could not be retrieved - plugin reported an error.


thank you
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#11
We removed SOAP API - now only REST-API is supported - that needs a different endpoint (https://yourinstance/)
Regards/Gruss
Oliver
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#12
Hi

Yes, I’m aware of the REST API, and it was working correctly for me. We discovered that the test subject was still configured to use the old SOAP API, so there is no bug.
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