11-02-2010, 05:44 PM
Hi,
according my colleague we implemented the full screen mode for RDP in the same manner like it is done with the normal RDP client, thinking that so most users feel more comfortable as they know how it will look like.
This was the only reason.
So I do not understand why you call that "poor customer sevice". From my point of view the way we act right know and we did in the past is quite the opposite to that. We always listen to the users coming up with their ideas, wishes and at last feature requests - trying hard to implement that in the release of the software.
If you do have a bad feeling it is up to us to aplogize for the inconvenience caused hoping that you give us another try and hopefully you will be convinced with the new version. Because in that version you have the possibility to adjust the full screen mode as you like, means with or without having the local taskbar displayed.
But you can support us in the official beta test for the new version tin order to give us straight feedback.
If you like to, please send me an email or an private message.
according my colleague we implemented the full screen mode for RDP in the same manner like it is done with the normal RDP client, thinking that so most users feel more comfortable as they know how it will look like.
This was the only reason.
So I do not understand why you call that "poor customer sevice". From my point of view the way we act right know and we did in the past is quite the opposite to that. We always listen to the users coming up with their ideas, wishes and at last feature requests - trying hard to implement that in the release of the software.
If you do have a bad feeling it is up to us to aplogize for the inconvenience caused hoping that you give us another try and hopefully you will be convinced with the new version. Because in that version you have the possibility to adjust the full screen mode as you like, means with or without having the local taskbar displayed.
But you can support us in the official beta test for the new version tin order to give us straight feedback.
If you like to, please send me an email or an private message.
Grüße/Regards
Thomas
Thomas