ASG-RD 2015 RTM

[DevOma]

First of all - the name has changed to ASG-RD 2015 :-)

This version will be supported by this forum - if you have an Release-Candidate installed, please uninstall before installing the RTM.

The following ReleaseNotes describes the known (main) issues - we try to fix all the issues as soon as possible.

If you want to migrate your data from 2012 version you can do inside a new environment in 2014 - so you could not connect to an old environment (as in the past) - you need to create a new environment and select "Environment=>Upgrade from 2012".

ASG-RD 2015

For any feedback please you can use this sub forum or the main forum of ASG-RD.

[calimana]

Hi,
can you please explain where is "Multi Edit Connections" and how i edit all mu connections in the same time?
thank you

[screwy]

Hi,
can you please explain where is "Multi Edit Connections" and how i edit all mu connections in the same time?
thank you

Readme:
7. Known issues
----------------

- Migration of data - please read the corresponding chapter in online help for details
- Multi-Edit is not available
- "Extended Shortcuts" is deactivated

[brosy]

Company license doesnt work with ASG-RD 2015

Error Message:

"Error on verify the license data"


help appreciated

regards,

Damian

[Andreas Mariotti]

Regarding the missing MultiEdit. There is a new Inheritance feature in the 2015 version, when you use this you don’t really need MultiEdit.

[DevOma]

@brosy: Do you have any details in application event log?

[ehl-kpr]

Hi,

Were is the automated sync with AD, cant find it

// Kristoffer

---

Did you change the permissions again? Now all my permissions is inherated down from Connections so all mu users see everything.. this is not OKAY...

// Kristoffer

[brosy]

Hi DevOma,

Windows event logs show no errors,

Application log within ASG-RD shows following entry

"Error on verify the license data"

There is no stacktrace

regards,

Damian

[8i5]

Licensing ASG-RD 2015 RTM

How do we go about upgrading the 2012 license to 2015?

[DevOma]

Could you send me your license - send mail to "support.emea@asg.com" and add a link to this thread - I will check what's going on

[Andreas Mariotti]

Were is the automated sync with AD, cant find it

You have to add the Active Directory role to a folder, see my attachment

[ehl-kpr]

Hi,

This is already donr, how can i see if it syncs like it should, and how often does it sync?

// Kristoffer

[DevOma]

We didn't add the "auto sync" to the RTM - I try to add it for Patch1 - will be at least a comman line parameter so it can be configured with "Task Scheduler"

[ehl-kpr]

How can i do this or you meant you will in the Patch?

You promissed this for RTM. We have over 600 servers i cant do this manually every day or week.

// Kristoffer

[brosy]

Hi,

Ok after supplying license file as requested to support.emea@asg.com, this is the response.

---------------------------------------------------

Hello,

For product downloads and license download, you may use the following link
(You should be routed to the online shop where you have bought the product)
https://visionapp.asknet.com/cgi-bin/show/show/ml=EN


For Technical Support Requests (visit the ASG Remote Desktop Forum) :
http://forum.visionapp.de/forumdisplay.p...=54&page=1


All other non-Technical Support Requests or problem with licensing, the
Customer should write an email to: ASG.RD@ASG.COM

Regards
Luis

---------------------------------------------------

It seems paid support doesn't get you very much these days!!

Maybe DevOma you can provide better support.

Regards,

Damian

[DevOma]

I got your license and you will get answer tomorrow-sorry for the "standard reply" :-)

[ehl-kpr]

And now i found that nobody can delete even their personal folders, and i as ADMIN cant do it either, this is starting to get pretty booring.

[DevOma]

You are the second one with that problem - we never could reproduce it - give me some infos please - is it always? Did you try Refresh? What does the "Assigned Security Groups" tells you (Tools=>Assigned Security Groups) - is your navigation docked or undocked? Anything that could be different?

[DevOma]

Can you give me at least a screenshot - perhaps I can see something...

[Markjones]

I am currently running a 2012 version, do I need to uninstall this before I install 2015?
Thanks in advance.
Mark