ASG doesn't close when I close the program, it is removed from the tasklist under Apps, but a background process keeps running. If I open the program again and close it again a second background process keeps running.
In the end I end up with 10 or more background processes.
So the program doesn't close properly.
Please fix this asap as this is eating up memory on my computer.
I have ASG-RD installed on many machines and never had this problem - do you have any information that could help me to identify what causes these background processes? I tried automatic refresh of sessions, thumbnails, notification icon always, when minimized, ... but nothing caused a background thread after closing the program...
I don't have to do anything special. just opening the program (i don't use sql backend) and closing it again, will spawn a background process. So it happens already when I don't open a RDP connection.
I have no clue what's causing this. If you are from ASG support Im willing to let you have a remote session to my computer to have a look.
I tried a lot of things today - and I noticed that if I use "Show notification icon = Minimized" that I run into the same problem - BUT perhaps Win8 specific (i have to check that) - if I click on the icon in the taskbar - the app minimize and the notification icon is shown (mostly hidden) . when I want to open the program again I click on the taskbar icon and another instance is opening - and so I get a lot of running apps... but not the same as in you screenshots with background processes - normally all background processes should end at latest if the work in that process has finished - we do not use any loops in these background processes...