ASG-RD 2015 on Windows 10

[Rouzbeh]

Hi, I've just upgarded from Win8.1 to Win10 and I've noticed ASG-RD 2015 is not starting anymore on Win10.

I'm seeing the below event:

Application error, Event ID 1000

Faulting application name: ASGRD.exe, version: 8.0.4958.0, time stamp: 0x55b9fb6f
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0xe0434352
Fault offset: 0x000b3e28
Faulting process id: 0x2060
Faulting application start time: 0x01d0ce87b0258d5c
Faulting application path: C:\Program Files (x86)\ASG-Remote Desktop 2015\ASGRD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 733581ab-804b-484c-b485-32cb4929867d
Faulting package full name:
Faulting package-relative application ID:


.NET Runtime, event ID 1026

Application: ASGRD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at System.Xml.Serialization.XmlSerializer.Deserialize(System.Xml.XmlReader, System.String, System.Xml.Serialization.XmlDeserializationEvents)
at System.Xml.Serialization.XmlSerializer.Deserialize(System.IO.TextReader)
at CommonHelper.Helper.SerializerFunctions.GetObjectFromXml(System.Type, System.String)
at CloudAdminDataAccess.SettingsHelper.LoadDataFromSettingsFile(System.Windows.Forms.IWin32Window, System.String, System.String, Boolean, Int32 ByRef)
at CloudAdminDataAccess.FileDataAccessor.ReadXml(Boolean)
at CloudAdminDataAccess.FileDataAccessor.Init(Boolean)
at CloudAdminDataAccess.FileDataAccessor..ctor(System.String)
at CloudAdminCommon.Access.DataAccessor.Initialize()
at CloudAdminConsole.Helper.EnvironmentLogin.Login(Boolean, CloudAdminCommon.Helper.CmdLineArguments)
at CloudAdminConsole.Program.Main(System.String[])


does anyone else have this issue?

[DevOma]

What kind of encryption do you use?

You can test id it related to your xml file or a general problem by renaming your profile.xml file (%AppData\ASG\RemoteDesktop 8.0)

Then you should be prompted to create a new environment - just create a new one with a new file name to see what happens...

I upgraded to Win10 last week without any problems...

[Rouzbeh]

yes that worked, thank you very much Oliver!