11-08-2015, 03:32 PM
My ASG-remote software has stopped working on my 2 machines with the following error:
I have un-installed and reinstalled to get around this in the past, but he keeps happening (no real rhyme or reason as to when).
Any help is appreciated.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ASGRD.exe
Problem Signature 02: 8.0.4958.0
Problem Signature 03: 55b9fb6f
Problem Signature 04: CloudAdminDataAccess
Problem Signature 05: 8.0.4958.0
Problem Signature 06: 55b9fb79
Problem Signature 07: 40
Problem Signature 08: 10
Problem Signature 09: System.NullReferenceException
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have un-installed and reinstalled to get around this in the past, but he keeps happening (no real rhyme or reason as to when).
Any help is appreciated.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ASGRD.exe
Problem Signature 02: 8.0.4958.0
Problem Signature 03: 55b9fb6f
Problem Signature 04: CloudAdminDataAccess
Problem Signature 05: 8.0.4958.0
Problem Signature 06: 55b9fb79
Problem Signature 07: 40
Problem Signature 08: 10
Problem Signature 09: System.NullReferenceException
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt