Windows Intreface Binding Issue

[cy3lic]

Hi

We are 16 users in our team that use ASG Remote Desktop 2016
Version 9.0.5223.0

We have been experiencing issues with connecting to the database in our environment when we are connected via VPN.

We initially thought this was a firewall vpn setup problem but have ruled that out.
I happened to see the same issue when i installed a wmware workstation on my machine and experienced the same issue.

Disabling the wmware interfaces resolved the issue.
This has led me to think that the software uses the interface binding order in windows rather than the Route Metric.

We hope that this is easy to fix as its leads to a lot of frustration when working out of office and during on call duty.

Best regards

[DevOma]

We are using standard SQL adapter from .NET framework - but I know that VPN connections could break the database connection - but once VPN is running it should be possible to access the database - never heard of problems with VMware workstation