ASG2016 crashing

[Service Ctac]

Source
ASG-Remote Desktop 2016

Summary
Stopped responding and was closed

Date
‎10-‎5-‎2016 17:15

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\ASG-Remote Desktop 2016\ASGRD.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: ASGRD.exe
Application Version: 9.0.5223.0
Application Timestamp: 57174f8e
Hang Signature: 0213
Hang Type: 134217984
OS Version: 10.0.10586.2.0.0.256.4
Locale ID: 1043
Additional Hang Signature 1: 0213a95ed1279c2cabcb67736e770704
Additional Hang Signature 2: 60bb
Additional Hang Signature 3: 60bb3ef2ba7e7e18db210e063b2432ce
Additional Hang Signature 4: 0213
Additional Hang Signature 5: 0213a95ed1279c2cabcb67736e770704
Additional Hang Signature 6: 60bb
Additional Hang Signature 7: 60bb3ef2ba7e7e18db210e063b2432ce

Extra information about the problem
Bucket ID: 5da0e73e73b793404d174351e46bf140 (129079710474)

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This happened when we swithed from active screens.

[ehl-kpr]

Hey,

Having the same issue, what version of Windows are you on ?

// Kristoffer

[Service Ctac]

Windows 10, i didn't have this on ASG2015.